Community guidelines
Five rules, the reasoning behind each, and what actually happens when one is broken.
EveryoneUpdated 2026-07-30
A marketplace is only as good as the behaviour it makes normal. These are the rules, and each one exists because breaking it damages someone specific — not because it reads well on a policy page.
- Be honest. Represent your skills, your needs, and your deliverables accurately. An overstated capability wastes a client’s deadline; an understated requirement wastes an expert’s week.
- Be respectful. No harassment, hate speech, or discrimination. This is not negotiable and is not softened by a project going badly.
- Keep work and payments on-platform, so the protections actually apply to you.
- Deliver what you agreed, and say so early when plans change. Early bad news is a manageable problem; late bad news is a dispute.
- Respect confidentiality and intellectual property. Client systems, data, and credentials are not yours to reuse, publish, or keep.
What enforcement looks like
| Behaviour | Typical response |
|---|---|
| Policy text in a post or listing | Held for review, or rejected — edit and resubmit |
| Sharing contact details to go off-platform | Content removed; repeated attempts risk suspension |
| Misrepresenting deliverables | Dispute decided against you; reviews reflect it |
| Harassment or hate speech | Account action, up to permanent suspension |
| Fraud, or circumventing escrow | Suspension, and funds held pending investigation |
Breaking these guidelines can mean removed listings, held funds, or a suspended account. Where money is in escrow, it is held until the matter is resolved rather than released to either side.
Reporting something
If you see a listing, post, or message that breaches these rules, report it rather than replying to it. Reports are read by a person, and the reporter is not identified to the other party.
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