Cloudflare

Gotchas & Troubleshooting

Common Errors

"Slow initial connect (~1.8s)"

Cause: First STUN delayed during consensus forming (normal behavior) Solution: Subsequent connections are faster. CF detects DTLS ClientHello early to compensate.

"No media flow"

Cause: SDP exchange incomplete, connection not established, tracks not added before offer, browser permissions missing Solution:

1. Verify SDP exchange complete

2. Check pc.connectionState === 'connected'

3. Ensure tracks added before creating offer

4. Confirm browser permissions granted

5. Use chrome://webrtc-internals for debugging

"Track not receiving"

Cause: Track not published, track ID not shared, session IDs mismatch, pc.ontrack not set, renegotiation needed Solution:

1. Verify track published successfully

2. Confirm track ID shared between peers

3. Check session IDs match

4. Set pc.ontrack handler before answer

5. Trigger renegotiation if needed

"ICE connection failed"

Cause: Network changed, firewall blocked UDP, TURN needed, transient network issue Solution:

pc.oniceconnectionstatechange = async () => {
  if (pc.iceConnectionState === 'failed') {
    console.warn('ICE failed, attempting restart');
    await pc.restartIce(); // Triggers new ICE gathering

    // Create new offer with ICE restart flag
    const offer = await pc.createOffer({iceRestart: true});
    await pc.setLocalDescription(offer);

    // Send to backend → Cloudflare API
    await fetch(`/api/sessions/${sessionId}/renegotiate`, {
      method: 'PUT',
      body: JSON.stringify({sdp: offer.sdp})
    });
  }
};

"Track stuck/frozen"

Cause: Sender paused track, network congestion, codec mismatch, mobile browser backgrounded Solution:

1. Check track.enabled and track.readyState === 'live'

2. Verify sender active: pc.getSenders().find(s => s.track === track)

3. Check stats for packet loss/jitter (see patterns.md)

4. On mobile: Re-acquire tracks when app foregrounded

5. Test with different codecs if persistent

"Network change disconnects call"

Cause: Mobile switching WiFi↔cellular, laptop changing networks Solution:

// Listen for network changes
if ('connection' in navigator) {
  (navigator as any).connection.addEventListener('change', async () => {
    console.log('Network changed');
    await pc.restartIce(); // Use ICE restart pattern above
  });
}

// Or use PartyTracks (handles automatically)

Retry with Exponential Backoff

async function fetchWithRetry(url: string, options: RequestInit, maxRetries = 3) {
  for (let i = 0; i < maxRetries; i++) {
    try {
      const res = await fetch(url, options);
      if (res.ok) return res;
      if (res.status >= 500) throw new Error('Server error');
      return res; // Client error, don't retry
    } catch (err) {
      if (i === maxRetries - 1) throw err;
      const delay = Math.min(1000 * 2 ** i, 10000); // Cap at 10s
      await new Promise(resolve => setTimeout(resolve, delay));
    }
  }
}

Debugging with chrome://webrtc-internals

1. Open chrome://webrtc-internals in Chrome/Edge

2. Find your PeerConnection in the list

3. Check Stats graphs for packet loss, jitter, bandwidth

4. Check ICE candidate pairs: Look for succeeded state, relay vs host candidates

5. Check getStats: Raw metrics for inbound/outbound RTP

6. Look for errors in Event log: iceConnectionState, connectionState changes

7. Export data with "Download the PeerConnection updates and stats data" button

8. Common issues visible here: ICE failures, high packet loss, bitrate drops

Limits

Security Checklist

• ✅ Never expose CALLS_APP_SECRET to client

• ✅ Validate user identity in backend before creating sessions

• ✅ Implement auth tokens for session access (JWT in custom header)

• ✅ Rate limit session creation endpoints

• ✅ Expire sessions server-side after inactivity

• ✅ Validate track IDs before subscribing (prevent unauthorized access)

• ✅ Use HTTPS for all signaling (API calls)

• ✅ Enable DTLS-SRTP (automatic with Cloudflare, encrypts media)

• ⚠️ Consider E2EE for sensitive content (implement client-side with Insertable Streams API)