AWS Sms Voice

AWS End User Messaging: The core registration engine

Every registered origination identity — 10DLC brand/campaign, toll-free, short code, sender ID, RCS country launch, and Notify tier upgrade — runs through the SAME registration engine. This file is that engine: create a registration, derive its field set live, fill every field, submit, poll two independent state machines, and recover from a denial by re-filling ALL fields. WHICH type a given country and identity needs, and what that type requires, is a live-discovery question and is deliberately not here: references/registration-requirements-by-country.md. Production reviews range from about a day to several months by type and country — the job is to submit correctly, set expectations, and leave the user a monitoring loop.

You run every command yourself. The user provides inputs and confirms results. Stop and consult the Failure modes table on any error.

Session state

Prerequisites

• AWS account with the AWS End User Messaging SMS and Voice service enabled.

• IAM role with least-privilege sms-voice: permissions for the registration actions used below (CreateRegistration, CreateRegistrationAssociation, DescribeRegistrationFieldDefinitions, PutRegistrationFieldValue, SubmitRegistrationVersion, DescribeRegistrations, CreateRegistrationVersion, and RequestPhoneNumber where a number is acquired). Scope the policy to these actions; do not grant sms-voice:* or *FullAccess. Prefer assuming an IAM role with ephemeral credentials over long-lived access keys.

• Validate all input parameters (region, ISO country code, field values, attachment paths) before calling APIs.

• These operations are available through the AWS MCP Server, which provides sandboxed execution, audit logging, and observability. When the MCP server is not available, use the AWS CLI commands shown below.

• Confirm the AWS CLI is available (aws --version). On CLI v1, URL-valued TEXT fields fail via a legacy paramfile behavior — use the --cli-input-json form shown in step 5, which works on both versions.

The engine — one lifecycle for every registration type

1. Pick the type

Which registration type the target country and identity type need is discovered live, never memorized — commands and doc pointers in references/registration-requirements-by-country.md. Save REG_TYPE and the type's AssociationBehavior.

2. Create, and associate if the resource already exists

aws pinpoint-sms-voice-v2 create-registration \
  --registration-type <REG_TYPE> --region <REGION>
aws pinpoint-sms-voice-v2 create-registration-association \
  --registration-id <REG_ID> --resource-id <RESOURCE_ID> --region <REGION>

Save RegistrationId as REG_ID. The second call applies only when the type gates an existing resource (for example, an RCS agent). AssociationBehavior on the type definition says when the association must happen:

• ASSOCIATE_BEFORE_SUBMIT — you MUST link the resource before submitting, or the submission is invalid (RCS agents, including RCS country launches).

• ASSOCIATE_ON_APPROVAL — the resource is auto-provisioned on approval (sender IDs — no separate request step).

• ASSOCIATE_AFTER_COMPLETE — buy or associate the resource only after COMPLETE (phone numbers).

3. Derive the field set — the schema is always live

aws pinpoint-sms-voice-v2 describe-registration-field-definitions \
  --registration-type <REG_TYPE> --region <REGION>

Save per field: FieldPath, FieldType, FieldRequirement, and validation constraints. Field sets vary by type and drift over time — derive, do not memorize. Do not filter this output; conditional field requirements depend on the complete definition shape.

4. Upload attachments first

Only if the schema has ATTACHMENT fields: one create-registration-attachment per file (--attachment-body and --attachment-url are mutually exclusive), within the size and format constraints the field definition reports for that attachment field. Poll to UPLOAD_COMPLETE before any field references the attachment ID. Prefer --attachment-body with a local fileb:// path over a public URL for documents that contain business-identifying information.

5. Fill every field — one call per field, parameter set by the field's type

Where the values come from depends on the registration type. For a TEST registration (e.g. TEST_RCS_LAUNCH_REGISTRATION, which only reaches verified testers), default to synthetic placeholder values — do not interview the user field-by-field or run live field discovery to decide what to ask; go straight to synthetic defaults, then show the user the full set of placeholder values and let them opt out ("these are synthetic; tell me if you'd rather provide your own for any field") and confirm before submitting. For a PRODUCTION registration (10DLC brand/campaign, toll-free, short code, sender ID, RCS country launch), do NOT use synthetic values: these are submitted to carrier/partner review and synthetic .example.com contacts or an invented description will be denied. Collect real but non-sensitive business contacts from the user (as the Security Considerations require), show them the full set, and confirm before submit. In both cases never submit invented data unconfirmed. Treat any real values the user provides as sensitive business-identifying PII (contact details, legal names, addresses): use them only to populate the registration and to confirm back — do not echo them into responses or logs beyond what confirmation requires. Because tooling may log API payloads (CloudTrail data events, MCP server or agent-framework audit logs), the put-registration-field-value values can land in those logs too — ensure any such log destinations are encrypted with a KMS key so the PII is protected at the infrastructure layer, not just in the agent's own output: CloudWatch Logs log groups with a KMS CMK, and the CloudTrail trail's S3 destination bucket with SSE-KMS (a dedicated CMK if the trail records these data events).

aws pinpoint-sms-voice-v2 put-registration-field-value --registration-id <REG_ID> \
  --field-path "<FIELD_PATH>" --text-value "<value>" --region <REGION>

--field-values does not exist; do not invent it. SELECT options live under SelectValidation.Options as a list of plain strings. On AWS CLI v1, URL-valued TEXT fields fail because a legacy paramfile feature fetches https:// values as remote files — use the --cli-input-json form, which works on both versions:

aws pinpoint-sms-voice-v2 put-registration-field-value --region <REGION> --cli-input-json \
  '{"RegistrationId":"<REG_ID>","FieldPath":"<FIELD_PATH>","TextValue":"https://www.example.com"}'

Where a field takes a phone number, provide it in E.164 format (e.g., +12065550123).

6. Audit, submit, and poll BOTH state machines

Audit what is SET against what is REQUIRED before submitting:

aws pinpoint-sms-voice-v2 describe-registration-field-values \
  --registration-id <REG_ID> --region <REGION> \
  --query 'RegistrationFieldValues[].FieldPath' --output text | tr '\t' '\n' | sort > /tmp/set.txt
aws pinpoint-sms-voice-v2 describe-registration-field-definitions \
  --registration-type <REG_TYPE> --region <REGION> \
  --query "RegistrationFieldDefinitions[].FieldPath" --output text | tr '\t' '\n' | sort > /tmp/req.txt
comm -13 /tmp/set.txt /tmp/req.txt

Do not hardcode a filter on the requirement value — derive the field set from the full definition and let the live schema decide applicability (the same reason you do not filter the definition output above). Any line printed is a defined field you have not set; confirm from the field's own definition whether it applies to your case before submitting. Then submit and poll BOTH state machines — they move independently, and you MUST check both: registration status via describe-registrations AND version status via describe-registration-versions:

aws pinpoint-sms-voice-v2 submit-registration-version --registration-id <REG_ID> --region <REGION>
aws pinpoint-sms-voice-v2 describe-registrations --registration-ids <REG_ID> \
  --query 'Registrations[0].RegistrationStatus' --region <REGION>
aws pinpoint-sms-voice-v2 describe-registration-versions --registration-id <REG_ID> --region <REGION>

Registration status: CREATED → SUBMITTED → REVIEWING → COMPLETE, with branches REQUIRES_UPDATES and AUTHENTICATION_REQUIRED (a human step, typically email 2FA). Version status: DRAFT → SUBMITTED → REVIEWING → APPROVED | DENIED. The rules that never vary:

• Only COMPLETE counts. While SUBMITTED or REVIEWING, the identity behaves as unregistered — messages may go out with a generic "NOTICE"/"Unverified" sender or not at all, by country. Never tell the user "submitted, so we're good."

• Locked while REVIEWING. No field edits, no disassociation — wait for the verdict or discard the version.

• Denied means a FULL RESET — this is the #1 cause of a second denial. On REQUIRES_UPDATES/DENIED, read every per-field DeniedReason (some types include generated fix suggestions — read them), then call create-registration-version. The new version starts EMPTY: every field value is reset, not just the denied ones. You MUST re-run put-registration-field-value for EVERY field (attachments re-reference by existing ID), then re-audit set-vs-required and resubmit. Updating only the denied field on the existing version does not work.

• Billing continues regardless. Purchased numbers bill monthly whatever the registration status; releasing the number is the only off switch.

7. Acquire the resource (for ASSOCIATE_AFTER_COMPLETE types)

Once COMPLETE, request the number against the registration:

aws pinpoint-sms-voice-v2 request-phone-number \
  --iso-country-code <ISO2> --message-type TRANSACTIONAL \
  --number-capabilities SMS --number-type <TYPE> \
  --registration-id <REG_ID> --region <REGION>

Save PhoneNumberId; lifecycle PENDING → ACTIVE. Capabilities (SMS/MMS/VOICE) are immutable after purchase — choose them now. Throughput (MPS) does not auto-raise on approval; increases are a separate Support request. Which number types a country offers, prerequisite registrations, and throughput and ETAs are live-discovery questions: references/registration-requirements-by-country.md.

RCS country launch — the same engine, one wrinkle

A production RCS launch is one more registration type run through the engine above. The test agent from the RCS quickstart stays; production adds a per-country launch registration to the SAME agent (ASSOCIATE_BEFORE_SUBMIT: associate the agent before submitting). Discover the launch type for the target country (names follow <ISO2>_RCS_LAUNCH_REGISTRATION; TEST_RCS_LAUNCH_REGISTRATION exists for exercising the launch flow against a test device), create it, associate the agent, then run steps 3–6. The launch field set is larger than the test registration (launch details, carrier-tester access instructions, messaging samples, opt-in evidence) and a compliance video demonstrating the agent's HELP/STOP/opt-in flows is typically required — record the real agent behavior. Carrier review runs for months; set that expectation up front.

Per-carrier launch monitoring, SMS fallback pools, and production hygiene (keywords, configuration sets, protect configurations) are covered in references/customer-go-to-production-guide.md.

Verify

Demonstrable outcome. The engine's artifacts are state transitions — capture them as before/after describe output the user can see: RegistrationStatus reaching COMPLETE, the identity flipping to ACTIVE. Confirm each with a describe call, not from memory. Reviews take days to months, so most sessions end mid-transition. When yours does, say so explicitly and leave the user the exact poll:

aws pinpoint-sms-voice-v2 describe-registrations --registration-ids <REG_ID> \
  --region <REGION> --query 'Registrations[0].RegistrationStatus'

The day that returns COMPLETE, the transition in that output — next to the earlier REVIEWING the user recorded — is the demonstrable finish.

Next steps

• Which registration type a country needs, and what it requires — always live: references/registration-requirements-by-country.md

• RCS test agent quickstart (verified testers only): references/hello-rcs-test-agent.md

• Notify OTP quickstart: references/hello-notify-otp.md

• Production launch procedures — sandbox exit, RCS carrier monitoring and fallback pools, Notify tier upgrade, production hygiene: references/customer-go-to-production-guide.md

Security Considerations

• Least-privilege IAM. Scope policies to the specific sms-voice: registration actions; never use *FullAccess or sms-voice:*.

• Ephemeral credentials. Assume an IAM role with ephemeral credentials; never embed long-lived access keys in code, config, or environment variables.

• Sensitive registration content. Registration contact fields (email, phone, URLs) and attachments are submitted to partner review; use real but non-sensitive business contacts, and prefer local fileb:// attachment bodies over public URLs. Enable CloudTrail logging for sms-voice API calls and encrypt CloudTrail logs and CloudWatch Log groups with a KMS CMK.

• Monitoring. Registrations can sit in REVIEWING for weeks or fail silently to REQUIRES_UPDATES/DENIED. Create a CloudWatch alarm or EventBridge rule on registration status changes so the user is notified proactively rather than relying solely on manual polling. Status-change notifications can carry sensitive business information (e.g. per-field denial reasons), so encrypt the notification target: use an SNS topic with KMS encryption (alias/aws/sns or a customer-managed key), add a resource policy with aws:SourceAccount and aws:SourceArn condition keys to prevent confused-deputy access, restrict sns:Subscribe to known authorized accounts, and subscribe HTTPS-only endpoints so only authorized personnel receive registration status details.

• Input validation. Validate all user inputs (E.164 for phones, URL scheme allowlist, length checks) before passing them to APIs.

• AWS security references. These recommendations follow AWS security best practices — see IAM Best Practices for least-privilege and ephemeral credentials, and AWS KMS Best Practices for encrypting CloudTrail logs and CloudWatch Log groups.

Failure modes

Cleanup (destructive — confirm with the user first)

Registrations and any purchased identities persist until removed; purchased numbers bill monthly while owned. To stop: delete-registration, and release-phone-number / release-sender-id for acquired identities — all irreversible. Confirm with the user, and note released numbers may not be recoverable.

aws pinpoint-sms-voice-v2 delete-registration --registration-id <REG_ID> --region <REGION>