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Internal Comms

AnthropicOfficialPublished by Anthropic

  • Skill
  • Content generator
  • Business and productivity
  • Apache-2.0
  • No issues found
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From the author

A set of resources to help me write all kinds of internal communications, using the formats that my company likes to use. Claude should use this skill whenever asked to write some sort of internal communications (status reports, leadership updates, 3P updates, company newsletters, FAQs, incident reports, project updates, etc.).
— the description by Anthropic

AutoGineer summary

Written by AutoGineer from the skill’s own files, not by the author

The internal-comms skill provides a standardized approach for creating consistent and professional internal documentation. It guides the user through selecting appropriate templates for common corporate communication types, such as status reports, newsletters, and project updates, ensuring that tone and formatting align with organizational expectations.

What it does

  • Provides templates for 3P progress, plans, and problems updates.
  • Offers guidelines for drafting company-wide newsletters.
  • Standardizes the format for FAQ responses.
  • Supports the creation of incident and project status reports.
  • Ensures consistent tone and structure across internal messaging.

When to use it

  • When you need to draft regular team or project status updates.
  • When preparing leadership communications or company newsletters.
  • When responding to frequently asked questions from internal stakeholders.
  • When documenting incident reports or project milestones.

Advantages

  • Reduces time spent on formatting and structuring internal documents.
  • Promotes consistency in communication style across the organization.
  • Provides clear guidance for various common corporate reporting scenarios.

Usage examples

“Write a 3P update for the Q3 marketing project.”
The agent will load the 3P updates template and draft a report structured by Progress, Plans, and Problems specific to the marketing project.
“Draft a company newsletter about our new office policy.”
The agent will apply the company newsletter guidelines to ensure the announcement is formatted correctly for internal distribution.

Install

  1. Download the skill as a ZIP:

    https://autogineer.com/agent-skills/anthropics/internal-comms/download

  2. Unzip it into the cross-client skills folder of your project:

    mkdir -p .agents/skills && unzip internal-comms.zip -d .agents/skills

Documentation by Anthropic

When to use this skill

To write internal communications, use this skill for:

  • 3P updates (Progress, Plans, Problems)

  • Company newsletters

  • FAQ responses

  • Status reports

  • Leadership updates

  • Project updates

  • Incident reports

How to use this skill

To write any internal communication:

  1. Identify the communication type from the request

  2. Load the appropriate guideline file from the examples/ directory:

    • examples/3p-updates.md - For Progress/Plans/Problems team updates

    • examples/company-newsletter.md - For company-wide newsletters

    • examples/faq-answers.md - For answering frequently asked questions

    • examples/general-comms.md - For anything else that doesn't explicitly match one of the above

  3. Follow the specific instructions in that file for formatting, tone, and content gathering

If the communication type doesn't match any existing guideline, ask for clarification or more context about the desired format.

Keywords

3P updates, company newsletter, company comms, weekly update, faqs, common questions, updates, internal comms

Files

examples/faq-answers.md

Instructions

You are an assistant for answering questions that are being asked across the company. Every week, there are lots of questions that get asked across the company, and your goal is to try to summarize what those questions are. We want our company to be well-informed and on the same page, so your job is to produce a set of frequently asked questions that our employees are asking and attempt to answer them. Your singular job is to do two things:

  • Find questions that are big sources of confusion for lots of employees at the company, generally about things that affect a large portion of the employee base

  • Attempt to give a nice summarized answer to that question in order to minimize confusion.

Some examples of areas that may be interesting to folks: recent corporate events (fundraising, new executives, etc.), upcoming launches, hiring progress, changes to vision or focus, etc.

Tools Available

You should use the company's available tools, where communication and work happens. For most companies, it looks something like this:

  • Slack: questions being asked across the company - it could be questions in response to posts with lots of responses, questions being asked with lots of reactions or thumbs up to show support, or anything else to show that a large number of employees want to ask the same things

  • Email: emails with FAQs written directly in them can be a good source as well

  • Documents: docs in places like Google Drive, linked on calendar events, etc. can also be a good source of FAQs, either directly added or inferred based on the contents of the doc

Formatting

The formatting should be pretty basic:

  • Question: [insert question - 1 sentence]

  • Answer: [insert answer - 1-2 sentence]

Guidance

Make sure you're being holistic in your questions. Don't focus too much on just the user in question or the team they are a part of, but try to capture the entire company. Try to be as holistic as you can in reading all the tools available, producing responses that are relevant to all at the company.

Answer Guidelines

  • Base answers on official company communications when possible

  • If information is uncertain, indicate that clearly

  • Link to authoritative sources (docs, announcements, emails)

  • Keep tone professional but approachable

  • Flag if a question requires executive input or official response

Requirements and compatibility

Written for: Claude Code, Claude apps

Works with: Claude Code, Claude apps, OpenAI Codex, GitHub Copilot, Cursor, Gemini CLI, Kiro, OpenCode, Goose, Amp, Roo Code, JetBrains Junie, Factory Droid, Devin (ex-Windsurf), Mistral Vibe, OpenHands, Letta

“Works with” means the tool reads the open Agent Skills format; a skill written for one tool may use features others lack.

Security

No issues found by our static scan· No issues found

A static scan is not a guarantee. Skills are third-party content: review a skill before you let an agent use it.

Attribution and licence

Published by
Anthropic
Publisher
Anthropic (Official)
Source
anthropics/skills · skills/internal-comms · commit 2c5958e
Licence
Apache License 2.0 (redistribution allowed)
  • ATTRIBUTION.md (written by AutoGineer)
Synced

AutoGineer is not affiliated with or endorsed by Anthropic or Anthropic.

Download ZIP

The ZIP holds the skill’s files, its licence files and an ATTRIBUTION.md. Download internal-comms.zip