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Build Zoom Rest API App

AnthropicOfficialCreated by ZoomDistributed by Anthropic

  • Skill
  • Tool integration
  • Automation and integrations
  • MIT
  • Medium risk

From the author

Reference skill for Zoom REST API. Use after choosing an API-based workflow when you need endpoint selection, resource-management patterns, OAuth requirements, rate-limit awareness, or API error debugging.
— the description by Zoom

AutoGineer summary

Written by AutoGineer from the skill’s own files, not by the author

This skill serves as a central hub for developers building server-side applications that interact with the Zoom platform. It provides structured guidance on API architecture, authentication flows, rate limiting, and endpoint discovery. By consolidating best practices, troubleshooting runbooks, and domain-specific references, it helps developers navigate the complexities of the Zoom REST API, including meeting management, user provisioning, and webhook integration.

What it does

  • Provides endpoint-level documentation for over 600 Zoom REST API operations.
  • Guides developers through Server-to-Server OAuth and other authentication flows.
  • Offers strategies for managing rate limits and per-user daily operation quotas.
  • Includes troubleshooting runbooks for common errors like 401 Unauthorized and 429 Too Many Requests.
  • Details architectural requirements such as regional base URLs and UUID double-encoding.
  • Provides examples for event-driven integrations using webhooks and CRC validation.

When to use it

  • When you need to select the correct API endpoint for a specific Zoom resource.
  • When implementing server-side automation for meetings, users, or recordings.
  • When debugging API errors or authentication failures in your integration.
  • When you need to understand rate-limiting strategies to ensure application stability.
  • When setting up a webhook server to receive real-time Zoom events.

Advantages

  • Centralizes documentation across 39 different API domains.
  • Provides clear, actionable guidance on deprecated vs. current authentication methods.
  • Includes specific runbooks for common production issues like rate-limit exhaustion.
  • Offers reliable patterns for complex tasks like meeting lifecycle management.
  • Maintains alignment with official Zoom API Hub endpoint inventories.

Usage examples

“How do I create a meeting using the Zoom REST API?”
The agent provides the correct POST endpoint, required headers, and a JSON payload example, while noting the need for S2S OAuth and specific host user ID formatting.
“I am getting a 429 error from the Zoom API. What should I do?”
The agent explains the shared account-level rate limits, suggests implementing backoff strategies, and points to the rate-limiting strategy documentation.
“How do I handle Zoom meeting UUIDs that contain slashes?”
The agent explains the requirement for double URL-encoding and provides a code snippet demonstrating how to properly encode the UUID.
“Can I use the 'me' keyword in my S2S OAuth app?”
The agent clarifies that 'me' is reserved for User OAuth apps and must not be used in S2S OAuth, providing the correct alternative of using a specific user ID.

Install

  1. Download the skill as a ZIP:

    https://autogineer.com/agent-skills/anthropics/build-zoom-rest-api-app/download
  2. Unzip it into the cross-client skills folder of your project:

    mkdir -p .agents/skills && unzip build-zoom-rest-api-app.zip -d .agents/skills

Documentation by Zoom

/build-zoom-rest-api-app

Background reference for deterministic server-side Zoom automation and resource management. Prefer plan-zoom-product, plan-zoom-integration, or debug-zoom first, then route here for endpoint-level detail.

Zoom REST API

Expert guidance for building server-side integrations with the Zoom REST API. This API provides 600+ endpoints for managing meetings, users, webinars, recordings, reports, and all Zoom platform resources programmatically.

Official Documentation: https://developers.zoom.us/api-hub/ API Hub Reference: https://developers.zoom.us/api-hub/meetings/ OpenAPI Inventories: https://developers.zoom.us/api-hub/<domain>/methods/endpoints.json

New to Zoom REST API? Follow this path:

  1. API Architecture - Base URLs, regional URLs, me keyword, ID vs UUID, time formats

  2. Authentication Flows - OAuth setup (S2S, User, PKCE, Device Code)

  3. Meeting URLs vs Meeting SDK - Stop mixing join_url with Meeting SDK

  4. Meeting Lifecycle - Create → Update → Start → End → Delete with webhooks

  5. Rate Limiting Strategy - Plan tiers, per-user limits, retry patterns

Reference:

  • Meetings - Meeting CRUD, types, settings

  • Users - User provisioning and management

  • Recordings - Cloud recording access and download

  • AI Services - Scribe endpoint inventory and current AI Services path surface

  • GraphQL Queries - Alternative query API (beta)

  • Integrated Index - see the section below in this file

Most domain files under references/ are aligned to the official API Hub endpoints.json inventories. Treat those files as the local source of truth for method/path discovery.

Having issues?

Building event-driven integrations?

Quick Start

Get an Access Token (Server-to-Server OAuth)
curl -X POST "https://zoom.us/oauth/token" \
  -H "Authorization: Basic $(echo -n 'CLIENT_ID:CLIENT_SECRET' | base64)" \
  -H "Content-Type: application/x-www-form-urlencoded" \
  -d "grant_type=account_credentials&account_id=ACCOUNT_ID"

Response:

{
  "access_token": "eyJhbGciOiJIUzI1NiJ9...",
  "token_type": "bearer",
  "expires_in": 3600,
  "scope": "meeting:read meeting:write user:read"
}
Create a Meeting
curl -X POST "https://api.zoom.us/v2/users/HOST_USER_ID/meetings" \
  -H "Authorization: Bearer ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "topic": "Team Standup",
    "type": 2,
    "start_time": "2025-03-15T10:00:00Z",
    "duration": 30,
    "settings": {
      "join_before_host": false,
      "waiting_room": true
    }
  }'

For S2S OAuth, use an explicit host user ID or email in the path. Do not use me.

List Users with Pagination
curl "https://api.zoom.us/v2/users?page_size=300&status=active" \
  -H "Authorization: Bearer ACCESS_TOKEN"

Base URL

https://api.zoom.us/v2
Regional Base URLs

The api_url field in OAuth token responses indicates the user's region. Use regional URLs for data residency compliance:

RegionURL
Global (default)https://api.zoom.us/v2
Australiahttps://api-au.zoom.us/v2
Canadahttps://api-ca.zoom.us/v2
European Unionhttps://api-eu.zoom.us/v2
Indiahttps://api-in.zoom.us/v2
Saudi Arabiahttps://api-sa.zoom.us/v2
Singaporehttps://api-sg.zoom.us/v2
United Kingdomhttps://api-uk.zoom.us/v2
United Stateshttps://api-us.zoom.us/v2

Note: You can always use the global URL https://api.zoom.us regardless of the api_url value.

Key Features

FeatureDescription
Meeting ManagementCreate, read, update, delete meetings with full scheduling control
User ProvisioningAutomated user lifecycle (create, update, deactivate, delete)
Webinar OperationsWebinar CRUD, registrant management, panelist control
Cloud RecordingsList, download, delete recordings with file-type filtering
Reports & AnalyticsUsage reports, participant data, daily statistics
Team ChatChannel management, messaging, chatbot integration
Zoom PhoneCall management, voicemail, call routing
Zoom RoomsRoom management, device control, scheduling
WebhooksReal-time event notifications for 100+ event types
WebSocketsPersistent event streaming without public endpoints
GraphQL (Beta)Single-endpoint flexible queries at v3/graphql
AI CompanionMeeting summaries, transcripts, AI-generated content
AI Services / ScribeFile and archive transcription via Build-platform JWT-authenticated endpoints

Prerequisites

  • Zoom account (Free tier has API access with lower rate limits)

  • App registered on Zoom App Marketplace

  • OAuth credentials (Server-to-Server OAuth or User OAuth)

  • Appropriate scopes for target endpoints

Need help with authentication? See the zoom-oauth skill for complete OAuth flow implementation.

Critical Gotchas and Best Practices

⚠️ JWT App Type is Deprecated

The JWT app type is deprecated. Migrate to Server-to-Server OAuth. This does NOT affect JWT token signatures used in Video SDK — only the Marketplace "JWT" app type for REST API access.

// OLD (JWT app type - DEPRECATED)
const token = jwt.sign({ iss: apiKey, exp: expiry }, apiSecret);

// NEW (Server-to-Server OAuth)
const token = await getServerToServerToken(accountId, clientId, clientSecret);
⚠️ The me Keyword Rules
  • User-level OAuth apps: MUST use me instead of userId (otherwise: invalid token error)

  • Server-to-Server OAuth apps: MUST NOT use me — provide the actual userId or email

  • Account-level OAuth apps: Can use either me or userId

⚠️ Meeting ID vs UUID — Double Encoding

UUIDs that begin with / or contain // must be double URL-encoded:

// UUID: /abc==
// Single encode: %2Fabc%3D%3D
// Double encode: %252Fabc%253D%253D  ← USE THIS

const uuid = '/abc==';
const encoded = encodeURIComponent(encodeURIComponent(uuid));
const url = `https://api.zoom.us/v2/meetings/${encoded}`;
⚠️ Time Formats
  • yyyy-MM-ddTHH:mm:ssZ — UTC time (note the Z suffix)

  • yyyy-MM-ddTHH:mm:ss — Local time (no Z, uses timezone field)

  • Some report APIs only accept UTC. Check the API reference for each endpoint.

⚠️ Rate Limits Are Per-Account, Not Per-App

All apps on the same Zoom account share rate limits. One heavy app can impact others. Monitor X-RateLimit-Remaining headers proactively.

⚠️ Per-User Daily Limits

Meeting/Webinar create/update operations are limited to 100 per day per user (resets at 00:00 UTC). Distribute operations across different host users when doing bulk operations.

⚠️ Download URLs Require Auth and Follow Redirects

Recording download_url values require Bearer token authentication and may redirect. Always follow redirects:

curl -L -H "Authorization: Bearer ACCESS_TOKEN" "https://zoom.us/rec/download/..."
Use Webhooks Instead of Polling
// DON'T: Poll every minute (wastes API quota)
setInterval(() => getMeetings(), 60000);

// DO: Receive webhook events in real-time
app.post('/webhook', (req, res) => {
  if (req.body.event === 'meeting.started') {
    handleMeetingStarted(req.body.payload);
  }
  res.status(200).send();
});

Webhook setup details: See the zoom-webhooks skill for comprehensive webhook implementation.

Complete Documentation Library

This skill includes comprehensive guides organized by category:

Core Concepts
Complete Examples
Troubleshooting
  • Common Errors - HTTP status codes, Zoom error codes, error response formats

  • Common Issues - Rate limits, token refresh, pagination pitfalls, gotchas

References (39 files covering all Zoom API domains)
Core APIs
Communication
Infrastructure
Advanced
Additional API Domains

Sample Repositories

Official (by Zoom)

Resources


Need help? Start with Integrated Index section below for complete navigation.


Integrated Index

This section was migrated from SKILL.md.

Quick Start Path

If you're new to the Zoom REST API, follow this order:

  1. Run preflight checks first → RUNBOOK.md

  2. Understand the API design → concepts/api-architecture.md

    • Base URLs, regional endpoints, me keyword rules

    • Meeting ID vs UUID, double-encoding, time formats

  3. Set up authentication → concepts/authentication-flows.md

    • Server-to-Server OAuth (backend automation)

    • User OAuth with PKCE (user-facing apps)

    • Cross-reference: zoom-oauth

  4. Create your first meeting → examples/meeting-lifecycle.md

    • Full CRUD with curl and Node.js examples

    • Webhook event integration

  5. Handle rate limits → concepts/rate-limiting-strategy.md

    • Plan-based limits, retry patterns, request queuing

  6. Set up webhooks → examples/webhook-server.md

    • CRC validation, signature verification, event handling

  7. Troubleshoot issues → troubleshooting/common-issues.md

    • Token refresh, pagination pitfalls, common gotchas


Documentation Structure

rest-api/
├── SKILL.md                              # Main skill overview + quick start
├── SKILL.md                              # This file - navigation guide
│
├── concepts/                             # Core architectural concepts
│   ├── api-architecture.md              # REST design, URLs, IDs, time formats
│   ├── authentication-flows.md          # OAuth flows (S2S, User, PKCE, Device)
│   └── rate-limiting-strategy.md        # Limits by plan, retry, queuing
│
├── examples/                             # Complete working code
│   ├── meeting-lifecycle.md             # Create→Update→Start→End→Delete
│   ├── user-management.md              # CRUD users, pagination, bulk ops
│   ├── recording-pipeline.md           # Download recordings via webhooks
│   ├── webhook-server.md               # Express.js CRC + signature verification
│   └── graphql-queries.md              # GraphQL queries, mutations, pagination
│
├── troubleshooting/                      # Problem solving
│   ├── common-errors.md                # HTTP codes, Zoom error codes table
│   └── common-issues.md               # Rate limits, tokens, pagination pitfalls
│
└── references/                           # 39 domain-specific reference files
    ├── authentication.md                # Auth methods reference
    ├── meetings.md                      # Meeting endpoints
    ├── users.md                         # User management endpoints
    ├── webinars.md                      # Webinar endpoints
    ├── recordings.md                    # Cloud recording endpoints
    ├── reports.md                       # Reports & analytics
    ├── accounts.md                      # Account management
    ├── rate-limits.md                   # Rate limit details
    ├── graphql.md                       # GraphQL API (beta)
    ├── zoom-team-chat.md                     # Team Chat messaging
    ├── chatbot.md                       # Chatbot integration
    ├── phone.md                         # Zoom Phone
    ├── rooms.md                         # Zoom Rooms
    ├── calendar.md                      # Zoom Calendar
    ├── mail.md                          # Zoom Mail
    ├── ai-companion.md                  # AI features
    ├── openapi.md                       # OpenAPI specs
    ├── qss.md                           # Quality of Service
    ├── contact-center.md                # Contact Center
    ├── events.md                        # Zoom Events
    ├── whiteboard.md                    # Whiteboard
    ├── clips.md                         # Zoom Clips
    ├── scheduler.md                     # Scheduler
    ├── scim2.md                         # SCIM 2.0
    ├── marketplace-apps.md              # App management
    ├── zoom-video-sdk-api.md                 # Video SDK REST
    └── ... (39 total files)

By Use Case

I want to create and manage meetings
  1. API Architecture - Base URL, time formats

  2. Meeting Lifecycle - Full CRUD + webhook events

  3. Meetings Reference - All endpoints, types, settings

I want to manage users programmatically
  1. User Management - CRUD, pagination, bulk ops

  2. Users Reference - Endpoints, user types, scopes

I want to download recordings automatically
  1. Recording Pipeline - Webhook-triggered downloads

  2. Recordings Reference - File types, download auth

I want to receive real-time events
  1. Webhook Server - CRC validation, signature check

  2. Cross-reference: zoom-webhooks for comprehensive webhook docs

  3. Cross-reference: zoom-websockets for WebSocket events

I want to use GraphQL instead of REST
  1. GraphQL Queries - Queries, mutations, pagination

  2. GraphQL Reference - Available entities, scopes, rate limits

I want to set up authentication
  1. Authentication Flows - All OAuth methods

  2. Cross-reference: zoom-oauth for full OAuth implementation

I'm hitting rate limits
  1. Rate Limiting Strategy - Limits by plan, strategies

  2. Rate Limits Reference - Detailed tables

  3. Common Issues - Practical solutions

I'm getting errors
  1. Common Errors - Error code tables

  2. Common Issues - Diagnostic workflow

I want to build webinars
  1. Webinars Reference - Endpoints, types, registrants

  2. Meeting Lifecycle - Similar patterns apply

I want to integrate Zoom Phone
  1. Phone Reference - Phone API endpoints

  2. Rate Limiting Strategy - Separate Phone rate limits


Most Critical Documents

1. API Architecture (FOUNDATION)

concepts/api-architecture.md

Essential knowledge before making any API call:

  • Base URLs and regional endpoints

  • The me keyword rules (different per app type!)

  • Meeting ID vs UUID double-encoding

  • ISO 8601 time formats (UTC vs local)

  • Download URL authentication

2. Rate Limiting Strategy (MOST COMMON PRODUCTION ISSUE)

concepts/rate-limiting-strategy.md

Rate limits are per-account, shared across all apps:

  • Free: 4/sec Light, 2/sec Medium, 1/sec Heavy

  • Pro: 30/sec Light, 20/sec Medium, 10/sec Heavy

  • Business+: 80/sec Light, 60/sec Medium, 40/sec Heavy

  • Per-user: 100 meeting create/update per day

3. Meeting Lifecycle (MOST COMMON TASK)

examples/meeting-lifecycle.md

Complete CRUD with webhook integration — the pattern most developers need first.


Key Learnings

Critical Discoveries:
  1. JWT app type is deprecated — use Server-to-Server OAuth

  2. me keyword behaves differently by app type

  3. Rate limiting is nuanced (don’t assume a single global rule)

    • Limits can vary by endpoint and may be enforced at account/app/user levels

    • Treat quotas as potentially shared across your account and implement backoff

    • Monitor rate limit response headers (for example X-RateLimit-Remaining)

    • See: Rate Limiting Strategy

  4. 100 meeting creates per user per day

    • This is a hard per-user limit, not related to rate limits

    • Distribute across host users for bulk operations

    • See: Rate Limiting Strategy

  5. UUID double-encoding is required for certain UUIDs

    • UUIDs starting with / or containing // must be double-encoded

    • See: API Architecture

  6. Pagination: use next_page_token, not page_number

    • page_number is legacy and being phased out

    • next_page_token is the recommended approach

    • See: Common Issues

  7. GraphQL is at /v3/graphql, not /v2/

    • Single endpoint, cursor-based pagination

    • Rate limits apply per-field (each field = one REST equivalent)

    • See: GraphQL Queries


Quick Reference

"401 Unauthorized"

→ Authentication Flows - Token expired or wrong scopes

"429 Too Many Requests"

→ Rate Limiting Strategy - Check headers for reset time

"Invalid token" when using userId

→ API Architecture - User OAuth apps must use me

"How do I paginate results?"

→ Common Issues - Use next_page_token

"Webhooks not arriving"

→ Webhook Server - CRC validation required

"Recording download fails"

→ Recording Pipeline - Bearer auth + follow redirects

"How do I create a meeting?"

→ Meeting Lifecycle - Full working examples


SkillUse When
zoom-oauthImplementing OAuth flows, token management
zoom-webhooksDeep webhook implementation, event catalog
zoom-websocketsWebSocket event streaming
zoom-generalCross-product patterns, community repos

Based on Zoom REST API v2 (current) and GraphQL v3 (beta)

Environment Variables

Files

references/contact-center.md

Zoom Contact Center API

Authoritative endpoint inventory for Contact Center. This file mirrors the official Zoom API Hub OpenAPI document for this product area.

Canonical Source

Notes

  • Endpoint methods and paths below are generated from the official Zoom API Hub paths object.

  • Scope names are defined per operation and frequently use granular scope names. Check the API Hub operation page for the exact scopes before implementation.

  • Use this file for endpoint discovery and inventory. Use ../examples/ for orchestration patterns, not as the canonical source of path names.

Coverage

MetricValue
Endpoint operations278
Path templates157
Tags25

Tag Index

TagOperations
Address Books21
Agent Statuses5
Asset Library12
Call Control3
Campaigns21
Dispositions10
Engagements8
Flows11
Inboxes18
Logs5
Messaging1
Notes4
Operating Hours14
Queues35
Recordings4
Regions7
Reports V2(CX Analytics)11
Reports(Legacy Reports)7
Roles10
Routing Profiles10
Skills11
SMS1
Teams14
Users22
Variables13

Endpoints by Tag

Address Books
MethodEndpointSummaryOperation ID
GET/contact_center/address_booksList address bookslistAddressBooks
POST/contact_center/address_booksCreate an address bookcreateAddressBook
GET/contact_center/address_books/contacts/{contactId}/custom_fieldsList a contact's custom fieldsListContactCustomFields
GET/contact_center/address_books/custom_fieldsList an address book's custom fieldsListaddressbookcustomfields
POST/contact_center/address_books/custom_fieldsCreate an address book custom fieldCreateacustomfield
DELETE/contact_center/address_books/custom_fields/{customFieldId}Delete an address book custom fieldDeleteancustomfield
GET/contact_center/address_books/custom_fields/{customFieldId}Get an address book's custom fieldGetaaddressbookcustomfield
PATCH/contact_center/address_books/custom_fields/{customFieldId}Update an address book custom fieldUpdateacustomfield
GET/contact_center/address_books/unitsList address book unitslistUnits
POST/contact_center/address_books/unitsCreate an address book unitcreateUnit
DELETE/contact_center/address_books/units/{unitId}Delete an address book unitdeleteUnit
GET/contact_center/address_books/units/{unitId}Get an address book unitgetUnit
PATCH/contact_center/address_books/units/{unitId}Update an address book unitupdateUnit
DELETE/contact_center/address_books/{addressBookId}Delete an address bookdeleteAddressBook
GET/contact_center/address_books/{addressBookId}Get an address bookgetAddressBook
PATCH/contact_center/address_books/{addressBookId}Update an address bookupdateAddressBook
GET/contact_center/address_books/{addressBookId}/contactsList address book contactslistContacts
POST/contact_center/address_books/{addressBookId}/contactsCreate an address book contactcreateContact
DELETE/contact_center/address_books/{addressBookId}/contacts/{contactId}Delete an address book contactcontactDelete
GET/contact_center/address_books/{addressBookId}/contacts/{contactId}Get an address book contactgetContact
PATCH/contact_center/address_books/{addressBookId}/contacts/{contactId}Update an address book contactupdateContact
Agent Statuses
MethodEndpointSummaryOperation ID
GET/contact_center/system_statusesList system statuseslistSystemStatus
POST/contact_center/system_statusesCreate a system statuscreateSystemStatus
DELETE/contact_center/system_statuses/{statusId}Delete a system statusdeleteSystemStatus
GET/contact_center/system_statuses/{statusId}Get a system statusgetAStatus
PATCH/contact_center/system_statuses/{statusId}Update a system statusupdateSystemStatus
Asset Library
MethodEndpointSummaryOperation ID
GET/contact_center/asset_library/assetsList assetslistAssets
POST/contact_center/asset_library/assetsCreate an assetcreateAnAsset
DELETE/contact_center/asset_library/assets/{assetId}Delete an assetdeleteAnAsset
GET/contact_center/asset_library/assets/{assetId}Get an assetgetAnAsset
PATCH/contact_center/asset_library/assets/{assetId}Update an assetupdateAnAsset
POST/contact_center/asset_library/assets/{assetId}/duplicateDuplicate an assetduplicateAnAsset
DELETE/contact_center/asset_library/assets/{assetId}/itemsDelete asset itemsDeleteassetitems
GET/contact_center/asset_library/categoriesList asset categorieslistAssetCategories
POST/contact_center/asset_library/categoriesCreate an asset categorycreateAnAssetCategory
DELETE/contact_center/asset_library/categories/{categoryId}Delete an asset categorydeleteAnAssetCategory
GET/contact_center/asset_library/categories/{categoryId}Get an asset categorygetAnAssetCategory
PATCH/contact_center/asset_library/categories/{categoryId}Update an asset categoryupdateAnAssetCategory
Call Control
MethodEndpointSummaryOperation ID
PUT/contact_center/engagements/{engagementId}/recording/{command}Control an engagement's recordingengagementRecordingControl
POST/contact_center/users/{userId}/commandsCommand control of a useruserControl
GET/contact_center/users/{userId}/devicesList user's devicesListuserdevices
Campaigns
MethodEndpointSummaryOperation ID
GET/contact_center/outbound_campaign/campaignsList outbound campaignslistOutboundCampaigns
POST/contact_center/outbound_campaign/campaignsCreate an outbound campaigncreateOutboundCampaign
DELETE/contact_center/outbound_campaign/campaigns/{campaignId}Delete an outbound campaigndeleteOutboundCampaign
GET/contact_center/outbound_campaign/campaigns/{campaignId}Get an outbound campaigngetOutboundCampaign
PATCH/contact_center/outbound_campaign/campaigns/{campaignId}Update an outbound campaignupdateOutboundCampaign
PATCH/contact_center/outbound_campaign/campaigns/{campaignId}/statusUpdate an outbound campaign statusUpdateanoutboundcampaignstatus
GET/contact_center/outbound_campaign/contact_listsList campaign contact listslistCampaignContactLists
PATCH/contact_center/outbound_campaign/contact_listsBatch update campaign contact listsBatchupdatecampaigncontactlists
POST/contact_center/outbound_campaign/contact_listsCreate a campaign contact listcreateCampaignContactList
DELETE/contact_center/outbound_campaign/contact_lists/{contactListId}Remove a campaign contact listdeleteCampaignContactList
GET/contact_center/outbound_campaign/contact_lists/{contactListId}Get a campaign contact listgetCampaignContactList
PATCH/contact_center/outbound_campaign/contact_lists/{contactListId}Update a campaign contact listupdateCampaignContactList
GET/contact_center/outbound_campaign/contact_lists/{contactListId}/contactsList a campaign contact list's contactslistCampaignContactListContacts
PATCH/contact_center/outbound_campaign/contact_lists/{contactListId}/contactsUpdate a batch of contacts on a campaign contact listUpdateabatchofcontactsonacampaigncontactlist
POST/contact_center/outbound_campaign/contact_lists/{contactListId}/contactsCreate a campaign contact list's contactcreateCampaignContactListContact
DELETE/contact_center/outbound_campaign/contact_lists/{contactListId}/contacts/{contactId}Remove campaign contact list's contactdeleteCampaigncontactListContact
GET/contact_center/outbound_campaign/contact_lists/{contactListId}/contacts/{contactId}Get a campaign contact list's contactgetCampaignContactListContact
PATCH/contact_center/outbound_campaign/contact_lists/{contactListId}/contacts/{contactId}Update contact on a campaign contact listupdateCampaignContactListContact
DELETE/contact_center/outbound_campaign/dnc_lists/{dncListId}/phonesBatch delete a campaign DNC list's phonesbatchDeleteCampaignDncListPhone
GET/contact_center/outbound_campaign/dnc_lists/{dncListId}/phonesList campaign DNC phone numberslistCampaignDncListPhones
POST/contact_center/outbound_campaign/dnc_lists/{dncListId}/phonesBatch create a campaign DNC list's phonesbatchCreateCampaignDncListPhones
Dispositions
MethodEndpointSummaryOperation ID
GET/contact_center/dispositionsList dispositionslistDispositions
POST/contact_center/dispositionsCreate a dispositioncreateDisposition
GET/contact_center/dispositions/setsList disposition setslistSets
POST/contact_center/dispositions/setsCreate a disposition setcreateSet
DELETE/contact_center/dispositions/sets/{dispositionSetId}Delete a disposition setdeleteSet
GET/contact_center/dispositions/sets/{dispositionSetId}Get a disposition setgetSet
PATCH/contact_center/dispositions/sets/{dispositionSetId}Update a disposition setupdateSet
DELETE/contact_center/dispositions/{dispositionId}Delete a dispositiondeleteDisposition
GET/contact_center/dispositions/{dispositionId}Get a dispositiongetDisposition
PATCH/contact_center/dispositions/{dispositionId}Update a dispositionupdateDisposition
Engagements
MethodEndpointSummaryOperation ID
POST/contact_center/engagementStart an engagementStartworkitemengagement
GET/contact_center/engagementsList engagementslistEngagements
GET/contact_center/engagements/{engagementId}Get an engagementgetEngagement
PATCH/contact_center/engagements/{engagementId}Update an engagementupdateEngagement
GET/contact_center/engagements/{engagementId}/attachmentsGet an engagement's attachmentsListAttachments
GET/contact_center/engagements/{engagementId}/eventsGet an engagement's eventsgetEngagementEvents
GET/contact_center/engagements/{engagementId}/recordings/statusPoll an engagement recording's statusEngagementRecordingStatus
GET/contact_center/engagements/{engagementId}/surveyGet an engagement's surveygetEngagementSurvey
Flows
MethodEndpointSummaryOperation ID
GET/contact_center/flowsList flowslistFlows
POST/contact_center/flowsImport a flowImportFlow
DELETE/contact_center/flows/{flowId}Delete a flowDeleteFlow
GET/contact_center/flows/{flowId}Get a flowgetAFlow
PATCH/contact_center/flows/{flowId}Edit a flowEditFlow
DELETE/contact_center/flows/{flowId}/entry_pointsRemove flow entry pointsRemoveFlowEntryPoints
GET/contact_center/flows/{flowId}/entry_pointsList flow's entry pointsListFlowEntryPoints
POST/contact_center/flows/{flowId}/entry_pointsAdd flow entry pointsAddFlowEntryPoints
GET/contact_center/flows/{flowId}/exportExport a flowExportFlow
PUT/contact_center/flows/{flowId}/publishPublish a flowPublishFlow
GET/contact_center/flows_entry_pointsList entry pointsListentryPoints
Inboxes
MethodEndpointSummaryOperation ID
DELETE/contact_center/inboxesDelete inboxesinboxesDelete
GET/contact_center/inboxesList inboxeslistInbox
POST/contact_center/inboxesCreate an inboxinboxCreate
DELETE/contact_center/inboxes/messagesDelete inbox messagesinboxesMessagesDelete
GET/contact_center/inboxes/messagesList an account's inbox messageslistInboxesMessages
GET/contact_center/inboxes/{inboxId}Get an inboxgetInbox
PATCH/contact_center/inboxes/{inboxId}Update an inboxinboxUpdate
PATCH/contact_center/inboxes/{inboxId}/email_notificationUpdate an inbox email notificationUpdateaninboxemailnotification
GET/contact_center/inboxes/{inboxId}/email_notificationsGet inbox email notification listGetinboxemailnotificationlist
DELETE/contact_center/inboxes/{inboxId}/messagesDelete an inbox's messagesinboxMessagesDelete
GET/contact_center/inboxes/{inboxId}/messagesList an inbox's messageslistInboxMessages
DELETE/contact_center/inboxes/{inboxId}/messages/{messageId}Delete an inbox messageinboxMessageDelete
DELETE/contact_center/inboxes/{inboxId}/queuesRemove inbox access queuesunassignInboxQueues
GET/contact_center/inboxes/{inboxId}/queuesGet inbox access queueslistInboxQueues
POST/contact_center/inboxes/{inboxId}/queuesAssign inbox access queuesassignInboxQueues
DELETE/contact_center/inboxes/{inboxId}/usersUnassign inbox access usersunassignInboxUsers
GET/contact_center/inboxes/{inboxId}/usersGet an inbox's userslistInboxUsers
POST/contact_center/inboxes/{inboxId}/usersAssign inbox access usersassignInboxUsers
Logs
MethodEndpointSummaryOperation ID
GET/contact_center/email/messagesList email message historygetEmailMessageHistory
GET/contact_center/messaging/messagesList message historygetMessageHistory
GET/contact_center/smsList SMS logslistSMS
GET/contact_center/voice_callsList voice call logslistVoiceCall
GET/contact_center/work_item/messagesList work item message historygetWorkItemMessageHistory
Messaging
MethodEndpointSummaryOperation ID
POST/contact_center/messagesSend a messageSendaMessage
Notes
MethodEndpointSummaryOperation ID
GET/contact_center/engagements/notesList notesnotes
GET/contact_center/engagements/{engagementId}/notesList engagement notesengagementNotes
GET/contact_center/engagements/{engagementId}/notes/{noteId}Get a notegetNote
PATCH/contact_center/engagements/{engagementId}/notes/{noteId}Update a notenoteUpdate
Operating Hours
MethodEndpointSummaryOperation ID
GET/contact_center/business_hoursList business hourslistBusinessHours
POST/contact_center/business_hoursCreate business hoursbusinessHourCreate
DELETE/contact_center/business_hours/{businessHourId}Delete business hoursbusinessHourDelete
GET/contact_center/business_hours/{businessHourId}Get business hoursgetABusinessHour
PATCH/contact_center/business_hours/{businessHourId}Update business hoursbusinessHourUpdate
GET/contact_center/business_hours/{businessHourId}/flowsList the business hours' flowslistBusinessHourFlows
GET/contact_center/business_hours/{businessHourId}/queuesList the business hours' queueslistBusinessHourQueues
GET/contact_center/closuresList closureslistClosures
POST/contact_center/closuresCreate a closure setclosuresSetCreate
DELETE/contact_center/closures/{closureSetId}Delete a closure setclosureSetDelete
GET/contact_center/closures/{closureSetId}Get a closure setgetAClosureSet
PATCH/contact_center/closures/{closureSetId}Update a closure setclosureSetUpdate
GET/contact_center/closures/{closureSetId}/flowsList the closures' flowslistClosureSetFlows
GET/contact_center/closures/{closureSetId}/queuesList the closures' queueslistClosureSetQueues
Queues
MethodEndpointSummaryOperation ID
GET/contact_center/queue_templatesList queue templatesListqueuetemplates
GET/contact_center/queue_templates/{queueTemplateId}Get a queue templategetQueueTemplate
GET/contact_center/queuesList queueslistQueues
POST/contact_center/queuesCreate a queuequeueCreate
DELETE/contact_center/queues/batchBatch delete queuesBatchdeletequeues
POST/contact_center/queues/batchBatch create queues with a templateBatchcreatequeueswithatemplate
DELETE/contact_center/queues/{queueId}Delete a queuequeueDelete
GET/contact_center/queues/{queueId}Get a queuegetAQueue
PATCH/contact_center/queues/{queueId}Update a queuequeueUpdate
GET/contact_center/queues/{queueId}/agentsList queue agentsgetQueueAgents
POST/contact_center/queues/{queueId}/agentsAssign queue agentsassignQueueAgents
DELETE/contact_center/queues/{queueId}/agents/{userId}Unassign a queue agentdeleteQueueAgent
PATCH/contact_center/queues/{queueId}/agents/{userId}Update a queue agentupdateQueueAgent
GET/contact_center/queues/{queueId}/dispositionsList queue dispositionsgetQueueDispositions
POST/contact_center/queues/{queueId}/dispositionsAssign queue dispositionsassignQueueDispositions
GET/contact_center/queues/{queueId}/dispositions/setsList queue disposition setsgetQueueDispositionSets
POST/contact_center/queues/{queueId}/dispositions/setsAssign queue disposition setsassignQueueDispositionSets
DELETE/contact_center/queues/{queueId}/dispositions/sets/{dispositionSetId}Unassign a queue disposition setdeleteQueueDispositionSet
DELETE/contact_center/queues/{queueId}/dispositions/{dispositionId}Unassign a queue dispositiondeleteQueueDisposition
PATCH/contact_center/queues/{queueId}/interruptUpdate a queue's interrupt settingsupdateQueueInterrupts
DELETE/contact_center/queues/{queueId}/interrupt_menuDelete a queue's interrupt menu configurationdeleteQueueInterruptMenu
POST/contact_center/queues/{queueId}/interrupt_menuAssign a queue menu based interruptassignQueueMenuBasedInterrupt
GET/contact_center/queues/{queueId}/operating_hoursGet a queue's operating hoursgetAQueueOperatingHours
PATCH/contact_center/queues/{queueId}/operating_hoursUpdate a queue's operating hoursQueueOperatingHoursUpdate
DELETE/contact_center/queues/{queueId}/recordingsDelete queue recordingsdeleteQueueRecordings
GET/contact_center/queues/{queueId}/recordingsList queue recordingslistQueueRecordings
DELETE/contact_center/queues/{queueId}/scheduled_callbacks/attendees/{attendeeId}Delete an attendee from a scheduled callback eventDeleteascheduledcallbackforanattendee
POST/contact_center/queues/{queueId}/scheduled_callbacks/eventsSchedule a callback on a queueScheduleacallbackonaqueue
GET/contact_center/queues/{queueId}/scheduled_callbacks/supportive_slotsList a queue's scheduled callbacks availabilityListqueuescheduledcallbacksavailability
GET/contact_center/queues/{queueId}/supervisorsList queue supervisorsgetQueueSupervisors
POST/contact_center/queues/{queueId}/supervisorsAssign queue supervisorsassignQueueSupervisors
DELETE/contact_center/queues/{queueId}/supervisors/{userId}Unassign a queue supervisordeleteQueueSupervisor
DELETE/contact_center/queues/{queueId}/teamsUnassign multiple teams in a queuebatchDeleteQueueTeams
POST/contact_center/queues/{queueId}/teamsAssign queue teamsassignQueueTeams
DELETE/contact_center/queues/{queueId}/teams/{teamId}Unassign a queue teamdeleteQueueTeam
Recordings
MethodEndpointSummaryOperation ID
DELETE/contact_center/engagements/{engagementId}/recordingsDelete engagement recordingsdeleteEngagementRecordings
GET/contact_center/engagements/{engagementId}/recordingsList engagement recordingslistEngagementRecordings
GET/contact_center/recordingsList recordingslistRecordings
DELETE/contact_center/recordings/{recordingId}Delete a recordingdeleteRecording
Regions
MethodEndpointSummaryOperation ID
GET/contact_center/regionsList regionsListRegions
POST/contact_center/regionsCreate a regionCreateARegion
DELETE/contact_center/regions/{regionId}Delete a regionDeleteARegion
GET/contact_center/regions/{regionId}Get a regionGetARegion
PATCH/contact_center/regions/{regionId}Update a regionUpdateARegion
GET/contact_center/regions/{regionId}/usersList a region's usersListRegion'sUsers
POST/contact_center/regions/{regionId}/usersAssign users to a regionAssignUsersToARegion
Reports V2(CX Analytics)
MethodEndpointSummaryOperation ID
GET/contact_center/analytics/dataset/historical/agent_performanceList historical agent performance dataset dataListhistoricalagentperformancedatasetdata
GET/contact_center/analytics/dataset/historical/agent_timecardList historical agent timecard dataset dataListhistoricalagenttimecarddatasetdata
GET/contact_center/analytics/dataset/historical/dispositionList historical disposition dataset dataListhistoricaldispositiondatasetdata
GET/contact_center/analytics/dataset/historical/engagementList historical engagement dataset dataListengagementdatasetdata
GET/contact_center/analytics/dataset/historical/expert_assistList historical expert assist dataset dataListexpertassistdatasetdata
GET/contact_center/analytics/dataset/historical/flow_performanceList historical flow performance dataset dataListhistoricalflowperformancedatasetdata
GET/contact_center/analytics/dataset/historical/outbound_dialer_performanceList historical outbound dialer performance dataset dataListhistoricaloutbounddialerperformancedatasetdata
GET/contact_center/analytics/dataset/historical/queue_performanceList historical queue performance dataset dataListhistoricalqueueperformancedatasetdata
GET/contact_center/analytics/log/historical/engagementList historical engagement log dataListhistoricalengagementlogs
GET/contact_center/analytics/log/historical/journeyList historical Zoom Phone to Contact Center call journey dataListhistoricalZoomphonetozcccalljourneydata
GET/contact_center/reports/operation_logsList operation logslistOperationLogs
Reports(Legacy Reports)
MethodEndpointSummaryOperation ID
GET/contact_center/analytics/agents/leg_metricsList agent leg reportslistAgentLegMetric
GET/contact_center/analytics/agents/status_historyList agent's status history reportslistAgentStatusHistory
GET/contact_center/analytics/agents/time_sheetsList agent's time sheet reportslistAgentTimeSheet
GET/contact_center/analytics/historical/details/metricsList historical detail reportslistHistoricalDetailMetric
GET/contact_center/analytics/historical/queues/agents/metricsList historical agent reports by queuelistQueueAgentsMetrics
GET/contact_center/analytics/historical/queues/metricsList historical queue reportslistHistoricalQueueMetric
GET/contact_center/analytics/historical/queues/{queueId}/agents/metricsList historical queue's agents reportslistQueueAgentMetric
Roles
MethodEndpointSummaryOperation ID
GET/contact_center/rolesList roleslistRoles
POST/contact_center/rolesCreate a rolecreateRole
POST/contact_center/roles/duplicateDuplicate a roleDuplicatearole
DELETE/contact_center/roles/{roleId}Delete a roledeleteRole
GET/contact_center/roles/{roleId}Get a rolegetRole
PATCH/contact_center/roles/{roleId}Update a roleupdateRole
DELETE/contact_center/roles/{roleId}/privilegesDelete role privilegesDeleteroleprivileges
GET/contact_center/roles/{roleId}/usersList users of a rolegetRoleUsers
POST/contact_center/roles/{roleId}/usersAssign a roleassignRoleUsers
DELETE/contact_center/roles/{roleId}/users/{userId}Unassign a roledeleteRoleUser
Routing Profiles
MethodEndpointSummaryOperation ID
GET/contact_center/agent_routing_profilesList agent routing profilesListagentroutingprofiles
POST/contact_center/agent_routing_profilesCreate an agent routing profileCreateanagentroutingprofile
DELETE/contact_center/agent_routing_profiles/{agentRoutingProfileId}Delete an agent routing profileDeleteanagentroutingprofile
GET/contact_center/agent_routing_profiles/{agentRoutingProfileId}Get an agent routing profilegetAgentRoutingProfile
PATCH/contact_center/agent_routing_profiles/{agentRoutingProfileId}Update an agent routing profile's detailsUpdateanagentroutingprofile'sdetails
GET/contact_center/consumer_routing_profilesList consumer routing profilesListconsumerroutingprofiles
POST/contact_center/consumer_routing_profilesCreate a consumer routing profileCreateaconsumerroutingprofile
DELETE/contact_center/consumer_routing_profiles/{consumerRoutingProfileId}Delete a consumer routing profileDeleteaconsumerroutingprofile
GET/contact_center/consumer_routing_profiles/{consumerRoutingProfileId}Get a consumer routing profileGetaconsumerroutingprofile
PATCH/contact_center/consumer_routing_profiles/{consumerRoutingProfileId}Update a consumer routing profile's detailsUpdateaconsumerroutingprofile'sdetails
Skills
MethodEndpointSummaryOperation ID
GET/contact_center/skillsList skillslistSkills
POST/contact_center/skillsCreate a skillskillCreate
GET/contact_center/skills/categoriesList skill categorieslistSkillCategory
POST/contact_center/skills/categoriesCreate a skill categorySkillCategoryCreate
DELETE/contact_center/skills/categories/{skillCategoryId}Delete a skill categorySkillCategoryDelete
GET/contact_center/skills/categories/{skillCategoryId}Get a skill categorygetSkillCategory
PATCH/contact_center/skills/categories/{skillCategoryId}Update a skill categorySkillCategoryUpdate
DELETE/contact_center/skills/{skillId}Delete a skillskillDelete
GET/contact_center/skills/{skillId}Get a skillgetSkill
PATCH/contact_center/skills/{skillId}Update a skillskillNameUpdate
GET/contact_center/skills/{skillId}/usersList users of a skilllistSkillUsers
SMS
MethodEndpointSummaryOperation ID
POST/contact_center/smsSend an SMScontactCenterSMS
Teams
MethodEndpointSummaryOperation ID
GET/contact_center/teamsList teamslistTeams
POST/contact_center/teamsCreate a teamCreateTeam
DELETE/contact_center/teams/{teamId}Delete a teamdeleteTeam
GET/contact_center/teams/{teamId}Get a teamgetTeamDetail
PATCH/contact_center/teams/{teamId}Update a teamUpdateateam
DELETE/contact_center/teams/{teamId}/agentsUnassign team agentsunassignTeamAgents
GET/contact_center/teams/{teamId}/agentsList team agentslistTeamAgents
POST/contact_center/teams/{teamId}/agentsAssign team agentsassignTeamAgents
GET/contact_center/teams/{teamId}/childrenList a team's child teamsgetTeamChildTeams
PATCH/contact_center/teams/{teamId}/moveMove a teammoveTeam
GET/contact_center/teams/{teamId}/parentsList team's parent teamsgetTeamParentTeams
DELETE/contact_center/teams/{teamId}/supervisorsUnassign team supervisorsunassignTeamSupervisors
GET/contact_center/teams/{teamId}/supervisorsList team supervisorslistTeamSupervisors
POST/contact_center/teams/{teamId}/supervisorsAssign team supervisorsassignTeamSupervisors
Users
MethodEndpointSummaryOperation ID
DELETE/contact_center/usersBatch delete user profilesbatchDeleteUsers
GET/contact_center/usersList users' profilesusers
PATCH/contact_center/usersBatch update user profilesBatchUpdateUsers
POST/contact_center/usersCreate a user's profilecreateUser
POST/contact_center/users/batchBatch create user profilesBatchCreateUsers
PATCH/contact_center/users/statusBatch update user statusBatchupdateuserstatus
GET/contact_center/users/templatesList user templatesListUserTemplates
POST/contact_center/users/templatesCreate a user templatecreateAUserTemplate
DELETE/contact_center/users/templates/{templateId}Delete a user templatedeleteAUserTemplate
GET/contact_center/users/templates/{templateId}Get a user templateGetanusertemplate
PATCH/contact_center/users/templates/{templateId}Update a user templateupdateAUserTemplate
DELETE/contact_center/users/{userId}Delete a user's profileuserDelete
GET/contact_center/users/{userId}Get a user's profileuserGet
PATCH/contact_center/users/{userId}Update a user's profileuserUpdate
PATCH/contact_center/users/{userId}/opt_in_out_queuesBatch opt in or opt out a user's queuesBatchOptInOrOutUserQueues
GET/contact_center/users/{userId}/queuesList user's queueslistUserQueues
DELETE/contact_center/users/{userId}/recordingsDelete a user's recordingsdeleteUserRecordings
GET/contact_center/users/{userId}/recordingsList a user's recordingslistUserRecordings
GET/contact_center/users/{userId}/skillsList user's skillsListAUserSkills
POST/contact_center/users/{userId}/skillsAssign user's skillsassignSkills
DELETE/contact_center/users/{userId}/skills/{skillId}Unassign user's skilldeleteASkill
PATCH/contact_center/users/{userId}/statusUpdate a user's statusUpdateauser'sstatus
Variables
MethodEndpointSummaryOperation ID
GET/contact_center/variable_logsList variable logslistVariableLogs
DELETE/contact_center/variable_logs/{variableLogId}Delete a variable logdeleteVariableLog
GET/contact_center/variable_logs/{variableLogId}Get a variable loggetVariableLog
GET/contact_center/variablesList variablesvariables
POST/contact_center/variablesCreate a variablecreateVariable
GET/contact_center/variables/groupsList variable groupslistVariableGroups
POST/contact_center/variables/groupsCreate a variable groupcreateVariableGroup
DELETE/contact_center/variables/groups/{variableGroupId}Delete a variable groupDeleteGroup
GET/contact_center/variables/groups/{variableGroupId}Get a variable groupgetAVariableGroup
PATCH/contact_center/variables/groups/{variableGroupId}Update a variable groupupdateVariableGroup
DELETE/contact_center/variables/{variableId}Delete a variablevariableDelete
GET/contact_center/variables/{variableId}Get a variablevariableGet
PATCH/contact_center/variables/{variableId}Update a variablevariableUpdate

Requirements and compatibility

Written for: Claude Code, Claude apps

Works with: Claude Code, Claude apps, OpenAI Codex, GitHub Copilot, Cursor, Gemini CLI, Kiro, OpenCode, Goose, Amp, Roo Code, JetBrains Junie, Factory Droid, Devin (ex-Windsurf), Mistral Vibe, OpenHands, Letta

“Works with” means the tool reads the open Agent Skills format; a skill written for one tool may use features others lack.

Needs: Needs network access, Needs Python, Needs Node.js

Security

What our scanner noticed· Medium risk

  • Possible data-exfiltration endpoints
  • Instructions that use the network

A static scan is not a guarantee. Skills are third-party content: review a skill before you let an agent use it.

Attribution and licence

Created by
Zoom
Publisher
Anthropic (Official)
Distributed by
Anthropic
Source
anthropics/knowledge-work-plugins · partner-built/zoom-plugin/skills/rest-api · commit e050c2e
Licence
MIT License (redistribution allowed)
  • LICENSE (added by AutoGineer from partner-built/zoom-plugin/LICENSE)
  • ATTRIBUTION.md (written by AutoGineer)
Synced

AutoGineer is not affiliated with or endorsed by Zoom or Anthropic.

Download ZIP

The ZIP holds the skill’s files, its licence files and an ATTRIBUTION.md. Download build-zoom-rest-api-app.zip