Twilio Taskrouter Routing — Agent Skill by OpenAI

From the author

Route tasks to agents using Twilio TaskRouter. Covers Workers, Task Queues, Workflows, Reservations, skills-based routing, and common gotchas (hyphen attributes, HAS operator, reservation cascade). Use this skill for any multi-agent contact center, support queue, or AI agent escalation routing.

— the description by Twilio

Install

Get the skill from its source (we cannot redistribute it):
https://github.com/openai/plugins/tree/d420d13051bffe4543ed39e30fa46b87148e47dd/plugins/twilio-developer-kit/skills/twilio-taskrouter-routing

Documentation by Twilio

The licence of this skill does not allow us to copy its documentation. Read it at the source

Files

SKILL.md(opens on GitHub)Not mirrored: opens on GitHub13.8 KiB
agents/openai.yaml(opens on GitHub)Not mirrored: opens on GitHub231 B

Requirements and compatibility

Written for: OpenAI Codex

Works with: Claude Code, Claude apps, OpenAI Codex, GitHub Copilot, Cursor, Gemini CLI, Kiro, OpenCode, Goose, Amp, Roo Code, JetBrains Junie, Factory Droid, Devin (ex-Windsurf), Mistral Vibe, OpenHands, Letta

“Works with” means the tool reads the open Agent Skills format; a skill written for one tool may use features others lack.

Needs: Needs Python, Needs Node.js

Security

What our scanner noticed· Low risk

Instructions that use the network

A static scan is not a guarantee. Skills are third-party content: review a skill before you let an agent use it.

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