Twilio Agent Augmentation Architect — Agent Skill by OpenAI

From the author

Planning skill for augmenting human agents with real-time AI intelligence. Qualifies the developer's use case across coaching, compliance, QA, and routing to recommend the right Conversation Intelligence + Conversation Memory + TaskRouter architecture. Handles both "I want to add AI coaching to my call center" and "configure Conversation Intelligence operators for script adherence."

— the description by Twilio

Install

Get the skill from its source (we cannot redistribute it):
https://github.com/openai/plugins/tree/d420d13051bffe4543ed39e30fa46b87148e47dd/plugins/twilio-developer-kit/skills/twilio-agent-augmentation-architect

Documentation by Twilio

The licence of this skill does not allow us to copy its documentation. Read it at the source

Files

SKILL.md(opens on GitHub)Not mirrored: opens on GitHub14.1 KiB
agents/openai.yaml(opens on GitHub)Not mirrored: opens on GitHub251 B

Requirements and compatibility

Written for: OpenAI Codex

Works with: Claude Code, Claude apps, OpenAI Codex, GitHub Copilot, Cursor, Gemini CLI, Kiro, OpenCode, Goose, Amp, Roo Code, JetBrains Junie, Factory Droid, Devin (ex-Windsurf), Mistral Vibe, OpenHands, Letta

“Works with” means the tool reads the open Agent Skills format; a skill written for one tool may use features others lack.

Needs: Needs an MCP server

Security

No issues found by our static scan· No issues found

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